The Hyatt Regency Trinidad understands the demand for timely and efficient service and as a result, they have introduced the new HeadsUp FD and LineBuster services. HeadsUp FD is a computer access solution that uses innovative technology that allows front desk personnel to securely access a computer without manually typing in a username or password. Business travellers and convention delegates staying at Hyatt Regency Trinidad will appreciate the convenience and reliability HeadsUp FD offers.
By eliminating the need for front desk agents to log in and out multiple times a day, HeadsUp FD enables the hotel to enhance the quality of guest service. Hyatt’s new LineBuster service equips agents with iPads to help expedite check out for guests in the lobby, providing a better level of service and minimal wait times. This allows busy business travels to get to the airport or next destination faster and easier. In addition, the guests can also use the service with a smart phone or computer, allowing them to bypass the front desk completely.
The difference is clear for both guests and agents who are now experiencing less wait time and more face time. The new system has also improved overall agent efficiency and assisted with security and privacy compliance and regulations. The hotel, located on the recently upgraded waterfront in Port of Spain, Trinidad and Tobago’s capital city, is currently only one of a handful of Hyatt properties to implement the system.
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Ministry of Tourism Streams Live Tourism Television - April 18th, 2011
Trinidad and Tobago’s Ministry of Tourism will usher in a new era in Trinidad and Tobago’s tourism sector with the debut of Tourism Television on April 19, 2011. |
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